Mike Nam was helpful throughout the purchase process. He effortlessly helped us get through all the paperwork and explained exactly what we were getting. I would definitely reach out to Mike when I’m ready for another Hyundai/Genesis.
(Phil freeman) In January 2022, I acquired a new (and hard to find) GV80 from Genesis of Laguna Niguel. I worked with Mike Nam who found the SUV with the package I was looking for and notified me immediately. The car is fantastic as was the service from first arrival to delivery. Can't say enough good things about Mike Nam and the very effective and understated manner in which he handled the transaction. Low on pressure, high on results. Also, like to recognize the very personable Sales Manager, Phu Ho, for staying engaged throughout the process. It is nice when ...
I was pleased with the customer service. But I wish I was not charged the $90 fee to diagnose my front bumper sensor and it wasn’t even fixed/ replaced. I even have an extended warranty that I paid $3000 for. but the staff is polite and quick. Thank you
(Brian Gunson), I lease a G70 and a G80 from Genesis of Laguna Niguel. I have just recently traded in my G80 and leased a new GV80. I dealt with Pho and Karim Soliman, both were exceptional in delivering me first class service. Pho just got it done in a timely manner, quicker and easier than any other car I have leased in the last 30 years. I was also impressed with Karim with his personality, demeanor and knowledge. One note of constructive criticism... a few days earlier I brought my wife's G70 in for a service and the loaner ...
I worked with Matthew Epps @ Laguna Niguel Genesis dealership and Couldn’t be MORE Happy with my choice! Matthew is service at its finest and helped me decide on the perfect car. He also spent valued time on showing me how to upload my information and operate the new vehicle.
Regular service work completed quickly and efficiently - Alex was very helpful and I truly appreciated the excellent service.
An entire team worked together and were great - Phu Ho the Sales Manager, Mike Nam and Hamid all functioned so well together. Also the finance manager (don’t have his name)